Details of Our Open and Hosted Courses Listed Below

Open Programme

Please find below an overview of each of the courses provided in the open programme.

PPP /PFI Managing Operational Contracts Delivering Value - 2 Days Course     Overview PDF

This course is for people who have either recently moved into an operational role on their PPP / PFI contract, or who would like to have a more in depth look at the key aspects of contract management, and implications for Facilities Management (F.M.). The course provides up to date PFI guidance, practical sessions to take-away, and top tips for managing the operational contract, and f.m. Delegates who have attended will be able to identify what their priorities will be on their return and answer the question of how they can add value. This course is appropriate for people from any part of the public or private sector.

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Managing Change - 2 Days Course     Overview PDF

Change in the workplace is a common occurence throughout the business world now, and a good understanding of it is key to success at work. So if you are new to role, or working in a change role this course will give you key insights into the basic principles of change and change management. It also provides a chance to explore and understand in more detail the background of infrastructure or technical change projects, and the current approaches that can lead to success.

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Benchmarking and Market Testing for PPP / PFI’s - 1 Day Course     Overview PDF

This course is for people who are currently, or will be involved in the next two / three years in the Value Testing process as part of their PFI contract. The course provides an ideal opportunity to understand the current guidance for Market Testing (and those with legacy Benchmarking status), and understand the planning and preparation required. It also prepares delegates for the findings review process. Delegates will undertake practical exercises to help identify the process and raise awareness of key issues. They will also have a clearer view of their responsibilities and those of their supplier in the process. This course is appropriate for people from any part of the public or private sector.

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PRINCE2 Running and Managing Projects - 2 Days Course     Overview PDF

PRINCE2 is a process-based approach for project management providing an easily tailored, and scalable method for the management of all types of projects. It is a chosen methodology for many Organisations due to the fact that it works on the ‘management by exception’ rule i.e. a senior team does not always need to be involved unless the project needs to change (scope; resources; time frame etc). This two day course is designed to introduce your team to the key elements of Prince 2 and help them to begin their journey in running and managing projects. It can also be used as a launch pad to sit the formal exams for the ‘foundation’ or ‘practitioner’ paper. Who should attend; either teams who would like to understand more about how Prince 2 operates and whether it is a methodology that they can use; or Managers / Leaders who will manage a projects team and would like to understand more about the methods / tool kits involved.

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Project Management Fundamentals - 2 Days Course     

Many projects are performed by highly competent and effective people who have little or no project management training. They perform projects like process improvement, marketing campaign development, new product development, event planning and production, and other "tasks” which are projects. Project Management Fundamentals is designed to support those people who need a solid foundation in project management, without being unnecessarily burdened to learn it while on the job. The course offers practical skills, concepts, and principles that can be taken back to the workplace, along with insights needed to adapt them to specific project environments. Full details available upon request

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Contract Management Masterclass - 1 Day Course     Overview PDF

This course is for people who have a good grounding in contract management and are now asking the questions 'what else can I be doing?'. The Masterclass allows delegates to talk freely about real challenges, discover new ways of looking at things, and to commit to action planning. All of the key areas of contract management are looked at from an advanced point of view, with group discussions on ' best practice' and applying learning. Topics include; addressing risk; influencing contractors and internal stakeholders; simplifying specifications; variations; disputes and malpractice.

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Advanced Negotiation - 2 Days Course     

This 2 day course seeks to open up the world of negotiation and develop the skills of those attending. The area of negotiation and our understanding of the key principles has changed quite a lot over the last 10 years. The business environment has also changed - and this needs to be reflected in the thought process of the business manager / project manager(s) who undertake any form of negotiation. The course will help delegates to learn about the different types of negotiation, the strategy and principles behind it, and then how to select the best approach for you and your business. Full course details are available on request.

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Interpreting Your PFI Contract - Contract Law - 1 Day Course     

Many teams taking over from established estates teams / legal teams are now finding they have to re-examine their contracts; understanding the nature of your original contract and the principles the Govt. requested initially is vital to good contract management. Standardised PFI Contracts vary by sector, by date (re SOPC guidance) and by project. This course sets out the key areas which both the in-house legal team and management / contract managers should have working knowledge and awareness of. Due to changes in personnel and certain aspects of guidance, a regular question that is asked by PFI management is for clarification of both their 'rights & obligations'. The course also highlights areas which can give rise to risk and exposure for the parties involved, and prepares teams to address any shortfalls.

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Managing Operational Contracts - 2 Days Course     Overview PDF

This course is for people who have either recently moved into an operational role on their contract, or who would like to have a more in depth look at the key aspects of contract management. The course provides up to date guidance, practical sessions to take-away, and top tips for managing the operational contract. Delegates who have attended will be able to identify what their priorities will be on their return and answer the question of how they can add value. This course is appropriate for people from any part of the public or private sector.

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Increasing Our Effectiveness in the Workplace - 1 Day Course     Overview PDF

This course is for people who have an operational or project management role, or who are currently managing an operational team and would like to have a more in depth look at the key aspects of their own personal team effectiveness. Using SDI

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Other Courses

Some of the areas relating to PFI and large project management are unique in themselves, and as such we have not included them in the ‘open programme?as they are only run less often or upon request.

We also have experience of providing and developing courses around the areas listed below.

An Introduction to PFI's for BSF stakeholders 3 / 4.5 Hour Course

A course designed to engage with the various stakeholders of a new School / Academy on their project. Includes background to PPP / PFI / BSF and what it will mean to them.

Introduction to Schools / Education PFI's - 1 Day Course      Overview PDF

This course is for managers and procurers involved in the procurement process and new to the topic of Public Private Partnerships (PPP) / Private Finance Initiative (PFI). Set in the context of the Schools programme, it also provides a chance to explore and understand in more detail the key issues surrounding the procurement of major public sector infrastructure projects and learn about the current guidance.

An Introduction to PPP / PFI's 1 Day Course     Overview PDF

This course is for people who are new to the procurement process and the topic of Public Private Partnerships (PPP) / Private Finance Initiative (PFI) in general. It also provides a chance to explore and understand in more detail the key issues surrounding major public sector infrastructure projects and learn about the current guidance.

This one day course is an abridged version of the two day course offered in the Open Courses programme

Financial Modelling and Analysis in PPP / PFI      Contact Us For More Information

We are able to put together courses or financial workshops looking at financial modelling and analysis at the various stages of your bid. Topics covered can also include how to make the model work for you, best practice and common issues. We are also able to talk about IFRS, re-financing and secondary markets.

Making Risk Management Work      Contact Us For More Information

Risk management is now a standard topic for consideration in projects of any size, or in the day to day operations of the business. Originally we saw how organisations had dedicated teams responsible for setting and / or managing risk policy, but now we see more devolution of both the process and ownership.

"How do we know that our team understand how risks should be identified, managed or outsourced?"

"How can we verify that our policies are current and in line with other similar government departments?"

"How do we know that our training is effective in this area, and that people have confidence?"

At Right Outcomes we have the skills to assist our clients to not only answer these questions, but also to address the findings. If you know what you're looking already or would like to see how we've helped others answer this questions please contact us directly for more information.

Understanding Finance     Contact Us For More Information

Outside of the core finance teams within the public sectors service providers the levels of knowledge and understanding of compliance with financial procedures and responsibilities varies greatly. The implications of this fact should are not be lost in the current climate where accountability and the management of all risks are front of mind for many executives within authorities.

Evaluating the business needs before conducting this type of engagement we find it critical, as often some of the reasons for in effective execution lies not with the end user, but in the policies, systems or communication.

Making a technical topic both interesting and engaging requires solid experience of both the subject matter and also of designing and delivering effective training programmes.

We have the experience of success in bringing this area to the fore, to bringing it to life and making it a priority with the business, if you would like to know more than please contact us.